Terms And Conditions

Welcome to Enlight Ed’s Terms and Conditions

Thank you for using Enlight Ed (“Enlight Ed”, “we”, “us”, “our”). These Terms and Conditions (“Terms”) are applicable to websites (including enlighted.app , practice.enlighted.app and stage.enlighted.app), all owned and operated by Enlight Ed International BV. By signing up and using the Services or accessing any content or material that is made available by Enlight Ed through the Service you understand and agree to accept and adhere to the following terms and conditions as stated herein.

1. Enlight Ed’s Service Plans

Enlight Ed Services consist of a platform that presents exercises with guidance as an intelligent tutor through a chat interface. Users can interact with these exercises to practice and stimulate understanding of difficult subjects.  

Our Services can be accessed as following:

Trial – A User may create and access a trial account for free and perpetually to access and try out a limited number of exercises under chosen subject. 

Access to all exercises and other functionalities can only be granted to the User upon entering into a Subscription Agreement with Us.

Pilot – Pilot refers to a User who has been authorised by Us to use the Service for free during a pilot period of four weeks. The Service within this pilot period includes access to all exercises under the chosen subject. Once the pilot period ends, the User can enter into a Subscription Agreement with Us to continue using the Service. When failing entering into a Subscription Agreement with us, the pilot account will be downgraded to a trial account.

Paid – An Organisation such as University, College or School has entered into a Subscription Agreement with Us in relation to Our provision of service. The University, College or School becomes a subscriber to grant access of our Services to its users (usually students and teachers) for whom subscription to our Service have been procured.

2. Licensed Rights

Enlight Ed Services are the property of Enlight Ed. We grant you a non-exclusive and revocable license to make use of Enlight Ed Service for non-commercial and educational use of the Service (the “License”). This License shall remain in effect until and unless terminated by you or Enlight Ed. You promise and agree that you are using the Services for non-commercial and educational purposes. 

The Enlight Ed software applications are licensed, not sold, to you, and Enlight Ed retains ownership of all copies of the Enlight Ed software applications even if you have accessed them through your personal computers, mobile handsets, tablets, and/or other relevant devices.

All Enlight Ed trademarks, trade names, logos, domain names, and any other features of the Enlight Ed brand are the sole property of Enlight Ed. The Agreements do not grant you any rights to use any Enlight Ed Brand for any purpose, whether for commercial or non-commercial use.

3. Third Party Applications

The Enlight Ed Service is integrated with third party applications, websites, and services (“Third Party Applications”) to make available content, products, and/or services to you. These Third Party Applications may have their own terms and conditions of use and privacy policies and your use of these Third Party Applications will be governed by and subject to such terms and conditions and privacy policies. You understand and agree that Enlight Ed does not endorse and is not responsible or liable for the behavior, features, or content of any Third Party Application or for any transaction you may enter into with the provider of any such Third Party Applications.

4. Account Security

As creator of your Enlight Ed account you have access and control over the Enlight Ed account and the devices that are used to access the Service. To maintain control over the account and to prevent anyone from accessing the account, you should maintain control over the devices that are used to access the Service and not reveal the password. You are responsible for updating and maintaining the accuracy of the information you provide to Us relating to your account. You are also responsible for preventing unauthorized access and use of your account by any other than you. We can terminate your account or place your account on hold in order to protect you, Enlight Ed or Our partners from conducting or attempting to conduct identity theft or other fraudulent activity.

5. Our Obligations

Our obligations to Users under these terms of conditions shall solely be comprised of the following:

5.1 We shall provide the Service in a standard manner within the industry and endeavour to ensure that the Service is available;

5.2 in the event the Service is unavailable to You or if there are faults in the Service, We will take reasonable measures to restore the Service; and

5.3 We shall supply the Service in accordance with Dutch law. We accept no liability whatsoever with regard to these terms and conditions in excess of what is expressed in this Section 5.1.

For the sake of clarity, it is Your responsibility to ensure access to the Internet and relevant software and hardware for use of the Service. You should make the necessary arrangements to connect to the Internet and have a web browser capable of displaying the Service.

6. Term and Termination

The Agreements will continue to apply to you until terminated by either you or Enlight Ed. You may terminate the Agreements if Enlight Ed fails to fulfill its obligations. Enlight Ed may terminate the Agreements or suspend your access to the Enlight Ed Service in the event of your actual or suspected unauthorised use of the Enlight Ed, or non-compliance with the Agreements. 

7. Acceptable Use Policy

By visiting Our Services and accessing the platform and exercises We provide for you, you agree to use the Services only for the purposes intended as permitted by (a) the Terms, (b) this Acceptable Use Policy and (c) applicable laws, regulations and generally accepted online practices or guidelines (“Acceptable Use”). Wherein, you understand that:

  1. In order to access Our Services, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the sign up process, or as part of your ability to use the Services. You agree that any information you provide will always be accurate, correct, and up to date.
  2. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access Our Services. Accordingly, you are responsible for all activities that occur under your account/s.
  3. Accessing (or attempting to access) any of Our Services by any means other than through the means We provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of Our Services through any automated, unethical or unconventional means.
  4. Engaging in any activity that disrupts or interferes with Our Services, including the servers and/or networks to which Our Services are located or connected, is strictly prohibited.
  5. Attempting to copy, duplicate, reproduce, sell, trade, or resell Our Resources is strictly prohibited.
  6. You are solely responsible for any consequences, losses, or damages that We may directly or indirectly incur or suffer due to any unauthorised activities conducted by you, as explained above, and may incur criminal or civil liability.

Last updates: July 21 2020